How to subscribe to a matter

Created by Callum Heap, Modified on Thu, 9 Nov, 2023 at 10:51 AM by Callum Heap

This guide will demonstrate how to subscribe to a Matter. Subscribing to a Matter makes accessing them much easier when you need to file an email or document. Once you receive a notification that your matter is open you will need to subscribe by following these steps so that you are able to file docs and emails.


  1. Open Microsoft Outlook, either by clicking on its icon in the taskbar or opening it by searching for it in the Windows search function.

  1. Within Microsoft Outlook, right click on the ‘My Matters’ icon.
  2. Then, select the ‘Subscribe to matter’ option within the dropdown menu.

  1. Enter information in the search window that you can use to identify a Matter to subscribe to. 
  2. Then click on the Matter which you’d like to subscribe to within the ‘Search results’.

  1. The Matter will now be displayed every time you select ‘My Matters’ as a start location when choosing where to file items.

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